KubeSprout support

Need help? Email support@kubesparkstudios.com and we'll get back to you. You can also request deletion of your data.

Common questions

How do I join the beta?: Leave your email at kubesprout.com. Invitations go out in waves each week and are announced on our Discord. Your invitation has a link and a one-time code.
Which devices can I play on?: Any recent desktop or mobile browser, and the iPhone app through TestFlight once you're invited. It's the same account and the same farm on both.
Will my farm carry over after the beta?: No. Farm progress and beta items will be reset before a wider release. Your account and farmer name carry over. We'll announce the date before it happens.
Something went wrong. How do I get help?: Email support@kubesparkstudios.com with your farmer name, your device, and what happened.

Deleting your data

Open Account in the game and choose Delete account. It removes your farm, your open orders, your notification registrations and your sign-in, and it can't be undone.

If you can no longer sign in, email support@kubesparkstudios.com from the address on the account and we'll delete it for you. To withdraw a beta request, email us the same way.